FAQ

1. What products do you sell?

We offer a curated range of high-quality products, carefully selected for everyday use and modern lifestyles. Each product is chosen based on quality, usefulness, and customer feedback.

2. Do you ship all over India?

Yes! We ship to most locations across India. Delivery availability may vary slightly depending on your pin code.

3. How long does shipping take?

Orders are typically processed within [1-3 business days].
Delivery usually takes [5–10 business days], depending on your location and courier partner.

Imported products may take approximately 12–40 business days to be delivered to the shipping address provided at the time of order.

4. How can I track my order?

Once your order is shipped, you’ll receive a tracking link via email/SMS. You can use this link anytime to check your order status.

5. What payment methods do you accept?

We accept:

  • UPI

  • Credit & Debit Cards

  • Net Banking

All payments are 100% secure.

6. Can I cancel my order?

Orders can be cancelled within [24 hours] of placing them. Once the order is shipped, cancellation may not be possible.

7. What is your return & refund policy?

If you receive a damaged, defective, or incorrect product, please contact us within [2-3 days] of delivery.
After verification, we’ll offer a replacement or refund as per our policy.

8. What items are not eligible for return?

Certain items such as personal care products, innerwear, or used items may not be eligible for return due to hygiene reasons.

9. What if my product arrives damaged?

No worries! If your product arrives damaged, just email us with photos or a video within [48 hours] of delivery, and we’ll take care of it.

10. Why does delivery take a few days?

We work directly with trusted suppliers to offer you the best prices and quality. This helps us keep costs low while ensuring reliable delivery.

11. How can I contact customer support?

You can reach us at:
📧 [renvor2101@gmail.com]

We usually respond within 24 hours.